Petmino help
Información de envío
Petmino works to pack and ship your pet essentials quickly, carefully, and with clear tracking whenever available.
Processing Time
Most orders are prepared with care and delivered within 1-15 business days after processing.
Shipping Times
Delivery times depend on your location, selected shipping method, carrier performance, and seasonal demand. Estimated delivery options are shown at checkout when available.
Tracking
When tracking is available, you will receive tracking details by email after your order ships.
Address Accuracy
Please make sure your shipping address is correct before placing an order. Petmino is not responsible for delays caused by incomplete or incorrect address details.
Lost or Delayed Packages
If your package appears delayed or missing, contact us with your order number. We will help review the tracking information and work with the carrier where possible.
International Shipping
If international shipping is available at checkout, customs duties, taxes, or import fees may be the responsibility of the customer.